AI Counsellor for Addiction & Recovery
Multilingual, RAG-powered support available 24/7. Grounded in CBT, DBT, MI, EMDR, and ACT. Built for councils, charities, and treatment providers who need to extend capacity beyond working hours.
The Problem It Solves
Addiction doesn't stop at 5pm. Neither do cravings, triggers, or crisis moments. But services do. The AI Counsellor closes that gap — providing evidence-based conversational support when no keyworker is available, in the language the person actually speaks.
Clinical Grounding
Every interaction is grounded in five evidence-based therapy models via RAG (Retrieval-Augmented Generation): CBT prompts guide users through functional analysis and cognitive restructuring; DBT delivers TIPP and distress tolerance skills; MI principles underpin every exchange — open questions, affirmation, reflective listening; EMDR psychoeducation supports trauma-substance awareness; ACT values work helps people connect to life beyond addiction.
Languages Supported
- ✓English
- ✓Polish
- ✓Punjabi (Gurmukhi script)
- ✓Urdu (Nastaliq script, RTL)
- ✓Bengali
- ✓Gujarati
- ✓Arabic (RTL)
- ✓French
- ✓Welsh
Compliance Architecture
All processing is server-side. No PII is processed client-side. Data is encrypted in transit (TLS 1.3) and at rest. Building towards DSPT compliance with a structured roadmap available for councils, NHS bodies, and regulated providers.
Common Questions
What therapy models does the AI Counsellor use?▾
The AI Counsellor integrates CBT (Cognitive Behavioural Therapy), DBT (Dialectical Behaviour Therapy), MI (Motivational Interviewing), EMDR (Eye Movement Desensitisation and Reprocessing), and ACT (Acceptance and Commitment Therapy). All responses are grounded in these evidence-based frameworks via RAG (Retrieval-Augmented Generation).
Which languages does it support?▾
English, Polish, Punjabi, Urdu, Bengali, Gujarati, Arabic, French, and Welsh. RTL layout for Arabic and Urdu. Claude handles multilingual responses natively — no additional translation layer required.
Is it DSPT compliant?▾
Howie-AI is actively building towards NHS DSPT compliance. All processing is server-side, no PII is stored client-side, data is encrypted in transit, and we follow NHS data security principles. We can provide a compliance roadmap for NHS procurement.
Can it replace human keyworkers?▾
No — and it's not designed to. The AI Counsellor is a 24/7 bridge for the hours when keyworkers aren't available. It always signposts to human services and emergency support where appropriate.
How is it deployed?▾
White-label for any provider (your branding, your domain), API integration with existing systems, or standalone web deployment. We handle all infrastructure — you get a working service.
What happens in a crisis?▾
The system has a built-in crisis protocol. If crisis indicators are detected in conversation, the AI immediately signposts to 999 (emergency) and Samaritans (116 123). It does not attempt to handle crisis situations autonomously.
Key Features
Claude API
Best-in-class reasoning. Streaming responses. Multilingual natively.
RAG Grounding
Knowledge base built from clinical and policy frameworks. No hallucination.
Web Speech API
Browser-native voice input and output. Zero additional cost.
Crisis Protocol
Automatic signposting to 999 and Samaritans (116 123).
White-label
Deploy under your brand, your domain, your infrastructure.
9 Languages
Covers major UK community languages. RTL for Arabic & Urdu.