Knowledge Sharing Apps
AI-powered internal knowledge bases for addiction treatment providers. Every new staff member up to speed in hours. Every policy question answered instantly. No more starting from zero.
The Problem It Solves
Addiction treatment providers face constant staff turnover in an already depleted workforce. Every new keyworker starts from zero — spending weeks absorbing policies, protocols, and procedures that experienced colleagues carry in their heads. The Knowledge Sharing App makes institutional knowledge searchable and accessible to everyone, instantly.
How It Works
Upload your organisation's documents — clinical protocols, NICE guidelines, local policies, training materials, risk frameworks. The AI creates a searchable knowledge base grounded entirely in your content. Staff ask questions in plain English (or any of 9 supported languages) and receive cited, accurate answers drawn directly from your documents.
Use Cases
- ✓New staff onboarding — policies and procedures at their fingertips from day one
- ✓Clinical protocol lookup — instant, cited answers during client sessions
- ✓Safeguarding guidance — always up to date, always accessible
- ✓Training support — staff can test understanding interactively
- ✓Multilingual access — frontline staff in their preferred language
- ✓Commissioner queries — service evidence at the click of a button
Technical Architecture
Built on the same RAG (Retrieval-Augmented Generation) pipeline as our AI Counsellor. Documents are chunked, embedded, and indexed for semantic search. All retrieval happens server-side against your document store — no content is sent to public models. Responses always cite the source document and page.
Common Questions
What kind of documents can be uploaded?▾
Any text-based documents: clinical protocols, NICE guidelines, local policy documents, training materials, risk assessment frameworks, safeguarding procedures. The AI grounds all responses in your uploaded content — not generic internet data.
How do staff access it?▾
Via a simple web interface — no training required. Staff type plain-English questions and receive cited, accurate answers in seconds. The system clearly indicates which source document each answer draws from.
Can it support multilingual teams?▾
Yes. The system supports the same 9 languages as our AI Counsellor. Staff who are more comfortable working in a language other than English can ask questions in their preferred language.
How is sensitive information protected?▾
All documents are processed and stored server-side. Access controls ensure staff only see content they're authorised for. No document content is exposed to public AI models — all processing uses your secure deployment.
Key Features
RAG Grounding
Answers cite your documents. No hallucination, no generic content.
9 Languages
Ask questions in any supported language.
Any Documents
Protocols, policies, NICE guidelines, training materials.
Cited Answers
Every answer shows its source document and section.
Instant Setup
Upload documents and deploy in days, not months.
Access Controls
Role-based access. Staff see only what they should.